The number one problem you hear from all HVAC business owners is that its hard to find good, qualified and reliable employees.
A few years ago, there were over 332,900 qualified HVAC techs in the United States alone—and according to the Bureau of Labor Statistics, that number is only going up. With such a huge pool of potential techs, the task of hiring a technician with not only technical HVAC skills, but communication skills to please your customers can be an overwhelming and sometimes disorganized task. You don’t want to hire an HVAC technician purely because you need an extra set of hands, you want this person to be at the top of their game, genuinely care about providing 5-star customer service, and invested in the growth of your company.
A clear and attractive job listing for an HVAC technician can be a make or break in the number and quality of applicants you get. With a booming and hugely seasonal industry like HVAC, you need your job listing to stand out amongst your competitors or you’ll risk losing your best potential hire and losing out on jobs because you can’t handle the influx of work with no help.
Contents:
Entry-level HVAC technician job listing template
This template will generate qualified leads so you can attract the most experienced and enthusiastic professionals to your business. If you want to download templates for the top 10 HVAC technician job from top HVAC companies - click here.
Summary
If you are someone passionate about your work, looking for a long-term career, not just a paycheck; good benefits, a place to call home/family, [INSERT COMPANY] is the place for you.
[COMPANY NAME] , one of the fastest-growing HVAC Companies in the [LOCATION] area, named one of the [AWARD RECEIVED] is looking for a dedicated, motivated and skilled professional Residential Service Tech looking for year-round work from a company that promotes advancement and constant training to keep up with the rapidly evolving industry.
This is a permanent, full-time position with benefits and a competitive HVAC salary. We supply all techs a cell phone, service vehicle, and tools. We also offer continued training opportunities. Come join our growing team!
Job responsibilities
In this job, you will:
Install, troubleshoot, and maintain all types of HVAC equipment including air conditioners, furnaces, humidifiers, water and air-cooled systems
Prepare quotes and educate homeowners on their options.
Maintain inventories, supply requests, and work orders.
Provide excellent customer service to our customers
Perform routine preventative maintenance
Respond to emergency maintenance requests
Adhere to all safety policies and procedures
Work independently without much supervision but always as a TEAM
Keep jobsite clean and vehicle neat and organized
Ensure job-site cleanliness
Other duties as assigned
This is a 40-hour a week job with possible overtime. In addition, all technicians serve one weekend a month on-call.
Qualifications
Required:
Certification or associate’s degree from an HVAC program at a technical school
Current driver’s license
Required state licensing for HVAC technicians showing state exams were passed
Preferred:
Apprenticeship under a journeyperson for three to five years
On the job training or experience
Special certification through the Environmental Protection Agency to handle refrigerants
Benefits
We are proud to offer competitive benefits and salaries for our employees
Paid Medical, Dental and Vision insurance
Paid holidays and vacation (up to [#] weeks)
Paid sick time (1 week)
Use of company tools and vehicle with gas reimbursement
Commissions on large sales
Tool purchase program
Career growth opportunities
How to apply
To apply, please send a resume and cover letter. In the cover letter, please answer the following questions in individual paragraphs:
Describe a particularly challenging assignment and how you fixed it
How would you make sure a customer is satisfied?
What is your favorite part about working in the HVAC industry?
Equal opportunity employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Detailed breakdown of each part in an entry-level HVAC technician job description
Next, we’ll dig into each segment of the job description above so you have an in-depth understanding of a stand-out company and position summary, job requirements, qualifications and education, and benefits.
We’ll also go over some of the biggest mistakes HVAC owners make when writing each of those job description categories.
Do’s and don’ts of writing a stand-out company summary
The job description you post is a potential employee’s first look at your company, so you want to look at this part as a two way street. This job listing is not just what you need a technician to do for you, but also is a way for them to evaluate your company and what you can offer them as a potential employer.
Do:
Include anything that doesn’t fall under job requirements, qualifications and benefits
Paint a picture of what working for you is like
What is your company culture like?
What does growth look like at your company?
PRO TIP: You can even include a testimonial from one of your current or former employees (if you have one) about how great of an employer you are
Include your company mission statement and/or values
This will show the applicant that 1) values are important in the way you conduct business 2) help them identify if they align with your company values or not
Add personality
Whether its adding a small HVAC joke or a quote you have hanging up in the office, adding your own twist to the job description will make you stand out in the sea of boring, standard HVAC technician job listings in your area.
Anything unique about your company
Add a local award that shows the success of your business.
Add any community involvement to demonstrate that you’re not just an HVAC business and you place importance on giving back to your community
Don’t:
Make it all about you and your company
Remember, this is an opportunity for potential employees to imagine themselves working for you. Don’t just list out all of your awards and accolades and not talk about how you treat your employees.
Make it too long
Rule of thumb: If its too long for you to read, its definitely too long for an applicant to read.
Make sure each sentence provides valuable information about the job or your company
Not add anything at all
Do not leave this area blank! It's a huge opportunity for you to showcase who you are as an employer
What responsibilities should I include for my HVAC technician job description?
In 2016, nearly 400,000 qualified HVAC technicians were servicing customers across the United States. The Bureau of Labor Statistics estimates that the demand for HVAC technicians will increase by 15% over the next several years—meaning there will be a lot more trained professionals in the market. So what qualities make an amazing HVAC technician stand out above the rest? Let’s take a look at some skills to include within your job description.
Typical duties you might want to include in an HVAC job description are:
Installing, connecting, and adjusting new thermostats in both urban and industrial environments
Repairing or replacing defective heaters, air conditioners, and refrigeration systems
Performing standard maintenance duties to increase system efficiency such as changing filters, cleaning ducts, or refilling refrigerants
Cutting or drilling holes in a building’s structure to better accommodate a HVAC system
Testing electrical circuits, carbon monoxide monitors, and smoke detectors to ensure all safety precautions have been taken
Examining blueprints to a building when updating or replacing an HVAC system
Testing tubes and pipes for leaks and then repairing faulty equipment
Installing low-voltage electrical wiring
Collaborating with marketing and engineering professionals to create product definitions and instructions that make sense to the everyday consumer
Troubleshooting any sort of HVAC problems in regards to temperature control, humidity control, air flow, etc.
Mounting new HVAC equipment onto walls, roofs, and floors
Responding to after-hours emergencies as needed
Using HVAC software to schedule appointments and manage customer payments
Consulting clients on how to make their HVAC systems more energy efficient and eco-friendly
Working with computerized systems to fix bugs or install software updates
An HVAC technician job description should be thorough and it should note your company’s area of emphasis.
While many technicians work with all HVAC systems, your business is likely specialized in a single area. This could include exclusive work with refrigeration systems in the food processing industry, or perhaps thermostats in a home environment. You want to make sure your candidate knows which field they’ll be working in.
What qualifications does an HVAC technician need to work for my company?
All HVAC technicians need formal training through post-secondary education at a trade or technical school. As you probably already know, students usually complete an apprenticeship under an experienced technician before fully entering the job market. Once they move into an entry-level position, there are many certifications they can pursue to qualify for specialized work and demonstrate specific skills.
Before choosing a technician for your business, make sure you’re familiar with HVAC technician requirements so you know your systems are in good hands. Requirements change depending on which state you live in, but standard qualifications include:
A high school diploma
Completion of an accredited HVAC program of 6 months and 2 years, or completion of a 3 to 5 year on-the-job apprenticeship
Industry, state, and national certifications and licenses
An EPA certification for technicians who work with refrigerators
In order to avoid HVAC invoicing mistakes or faulty repairs, ask your technician to show you which certifications they have completed. Have they worked for another HVAC business? Make sure to ask for references to get a feel for their work ethic.
What education details should I look for on a prospective technician’s application?
When you’re considering a job candidate, it’s important to look at his or her full educational history. Below are examples of what an ideal HVAC candidate should have listed on their resume.
Primary education:
A high school diploma or GED
Aptitude in STEM (science, technology, engineering, and math) fields
While STEM expertise isn’t necessary, the complex technical training involved in HVAC is made easier with a good grasp on mechanics, physics, and chemistry
Academic training:
Prospective technicians can receive a certification, Associate's degree, or Bachelor’s degree to gain necessary training - look for evidence of formal classes on an application
Courses range from HVAC technology to industry code standards, and it’s important to have a broad range of knowledge.
Make sure the technician took classes at an accredited institution
On-the-job training:
If the technician didn’t complete a formal education, look for proof of a 3 to 5 year paid apprenticeship
Ensure that on-the-job training was carried out by an experienced HVAC technician, if possible get the mentor’s phone number for a reference
Look for required 2,000 hours of hands-on training and 144 hours of technical education
Some common apprenticeships you might see listed on a resume are managed by:
Air Conditioning Contractors of America, Inc.
Associated Builders and Contractors
US Department of Labor Apprenticeship USA Program
Professional certifications:
This step varies by state, and different industries have different requirements for professional certifications.
Popular certifications are offered by:
North American Technician Excellence
Refrigerating Engineers and Technicians Association
HVAC Excellence
Environmental Protection Agency
Soft skills: In addition to the technical qualifications above, there are several “soft” skills an HVAC technician should possess to be successful in the workplace. Nextech Acadamy states that soft skills allow technicians to make every customer interaction a positive one, ensure they can clearly answer questions in simple, understandable language for customers, feel more confident in making in-person sales, and much more. These include:
Listening: A technician needs to be able to accurately diagnose a problem when a customer requests your services, and careful listening is the first step.
Good communication: Make sure technicians you hire have great communication skills. Much of an HVAC technician’s job involves following up with customers before and after completing the service to keep them in the loop. This involves speaking to them in person, over the phone, and by email.
Time management: Tardy technicians rarely receive repeat clients.
Critical thinking: HVAC systems can often be a puzzle to figure out, so a prospective HVAC technician must be competent at finding creative solutions to difficult problems.
What benefits should I offer on an HVAC technician job description?
When it comes to deciding what benefits to offer, you can consider what the industry standard in your area is, what is financially possible for you, and what items would be the most attractive to a potential tech when considering to apply to work for you. You can use this area to highlight any unique benefits you offer that other employers don’t.
Some benefits you can include in your job description:
Competitive salary
Paid Medical insurance
Paid Dental insurance
Paid Vision insurance
401(k) plan with company matching
Paid vacation and holidays (be specific on the number for each)
Paid sick time (be specific on the number of days)
Use of company vehicle with gas reimbursement
Clean, daily stocked trucks
Commissions on large sales
Company uniform
Company tablet
Company supplied tools
Tool purchase program
Family owned and managed
Career growth opportunities
Education reimbursement
A fun, family working environment
Weekly bonuses, incentives, spiffs based on performance and efficiency
Ongoing training, support, and coaching
Where should I post my HVAC technician job listing to get the most applicants?
After you’ve created your job listing using one of our free templates, it’s time to post! There are many different sites to post your job listing on. Some are free and some cost money.
Indeed - Huge job platform. You can add a set budget for Indeed to advertise your job listing.
ZipRecruiter - Same deal as Indeed.
Facebook - You can post the link to your job listing in different Facebook groups in your city and ask local community members to share to increase your visibility.
Final thoughts:
Writing your job description for an HVAC technician is easy when you use one of these free templates and follow the do’s and don’ts in this post. If you want someone to review your job listing, post it in the HVAC Facebook group so other HVAC business owners and industry experts can give you constructive feedback.